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Consilium Software Delivers New Capabilities for Contact Centers with Webex by Cisco

UniCampaign™️, UniAgent™️, UniSupervisor™️, UniQM™️, UniRSM™️ and UniVCX™️ for Webex Contact Center will empower agents, streamline supervisor insights and more Singapore, Canada & India — February 10, 2024 —…

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Consilium Software Unveils UniVCX™ 8.0, Enhancing Customer Engagement with Next-Gen Video Collaboration

About Consilium Software Founded in 2007 in Singapore, Consilium Software and our Uni™ digital customer engagement platform have helped over 2,000 companies in more than 120 countries connect…

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Consilium Software Partners with Zoho to Enhance Customer Experience (CX) Solutions

Consilium’s UniAgent™ Contact Center CRM Connector Now Available for Purchase on Zoho Marketplace Singapore, Canada & India, 15th September, 2023 – Consilium Software, a global provider of AI-powered…

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Consilium Launches Multi-Vendor Outbound Customer Experience Platform with ISO/IEC 27001, ISO 9001 and GDPR Certifications

Consilium UniCampaign™ transforms B2C outbound contact for customer acquisition, collections and driving customer loyalty and retention with integrations to Cisco, Genesys and Amazon Connect Singapore, Canada & India,…

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Consilium enhances Video Customer Engagement with state-of-art technology and the new release of UniVCX™ 7.0

Deliver Next-Gen Video CX with Consilium’s UniVCX™ 7.0 Singapore, Canada & India, February 06, 2023 – Consilium Software, a world-leading provider of customer engagement solutions, today announced the release…

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Consilium Unveils Industry’s First Outbound List and Campaign Management Platform for Genesys Cloud on AppFoundry Marketplace

New version of Consilium UniCampaign™ strengthens Genesys Cloud CX Dialer, adding voice and digital outbound contact strategies, automation and advanced list and campaign management Singapore, Canada & India,…

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Consilium Launches New AI-Powered Multi-Vendor, Multi-Cloud Customer Engagement Platform (CEP)

CEP accelerates the next phase of digital transformation for organizations using Cisco, Genesys and Amazon Connect and can work across multiple cloud platforms and services Singapore, Canada &…

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Consilium Customer Engagement Platform Software Products are now Orderable from Genesys AppFoundry

Consilium products for Genesys available on AppFoundry, the industry’s largest CX-dedicated marketplace Singapore, Canada & India, July 8th, 2022 – Consilium Software, a world-leading provider of customer engagement solutions,…

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Consilium and SAP Embark on Partnership to Accelerate CX Technology Initiatives

Consilium becomes a SAP PartnerEdge Partner to Expand SAP-Centric IP and CX Solutions Singapore, Canada & India, March 1st, 2022 – Consilium Software, a world-leading provider of customer engagement…

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Consilium Partners with Non-Profit Organizations to Advance their Missions

Supporting the missions of non-profits and creating gateways to recovery Singapore, Canada & India, Dec. 8th, 2021 – When one of Australia’s trusted national not-for-profit organizations was looking for…

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