Consilium Software Unveils UniVCX™ 8.0, Enhancing Customer Engagement with Next-Gen Video Collaboration

UniVCX™: The Future of Video Collaboration Singapore, Canada & India – November 28, 2023 – Consilium Software, a global leader in customer engagement solutions, today announced the launch…

Read more

Consilium Software Partners with Zoho to Enhance Customer Experience (CX) Solutions

Consilium’s UniAgent™ Contact Center CRM Connector Now Available for Purchase on Zoho Marketplace Singapore, Canada & India, 15th September, 2023 – Consilium Software, a global provider of AI-powered…

Read more

Consilium Launches Multi-Vendor Outbound Customer Experience Platform with ISO/IEC 27001, ISO 9001 and GDPR Certifications

Consilium UniCampaign™ transforms B2C outbound contact for customer acquisition, collections and driving customer loyalty and retention with integrations to Cisco, Genesys and Amazon Connect Singapore, Canada & India,…

Read more

Consilium enhances Video Customer Engagement with state-of-art technology and the new release of UniVCX™ 7.0

Deliver Next-Gen Video CX with Consilium’s UniVCX™ 7.0 Singapore, Canada & India, February 06, 2023 – Consilium Software, a world-leading provider of customer engagement solutions, today announced the release…

Read more

Consilium Unveils Industry’s First Outbound List and Campaign Management Platform for Genesys Cloud on AppFoundry Marketplace

New version of Consilium UniCampaign™ strengthens Genesys Cloud CX Dialer, adding voice and digital outbound contact strategies, automation and advanced list and campaign management Singapore, Canada & India,…

Read more

Consilium Launches New AI-Powered Multi-Vendor, Multi-Cloud Customer Engagement Platform (CEP)

CEP accelerates the next phase of digital transformation for organizations using Cisco, Genesys and Amazon Connect and can work across multiple cloud platforms and services Singapore, Canada &…

Read more

Consilium Customer Engagement Platform Software Products are now Orderable from Genesys AppFoundry

Consilium products for Genesys available on AppFoundry, the industry’s largest CX-dedicated marketplace Singapore, Canada & India, July 8th, 2022 – Consilium Software, a world-leading provider of customer engagement solutions,…

Read more

Consilium and SAP Embark on Partnership to Accelerate CX Technology Initiatives

Consilium becomes a SAP PartnerEdge Partner to Expand SAP-Centric IP and CX Solutions Singapore, Canada & India, March 1st, 2022 – Consilium Software, a world-leading provider of customer engagement…

Read more

Consilium Partners with Non-Profit Organizations to Advance their Missions

Supporting the missions of non-profits and creating gateways to recovery Singapore, Canada & India, Dec. 8th, 2021 – When one of Australia’s trusted national not-for-profit organizations was looking for…

Read more

Consilium Introduces Next-Gen Quality Monitoring and Whisper Coaching with UniRSM™ 9.0 and UniQM™ for Contact Centers

QA and Training for Home-Based and Cisco Mobile Agents Singapore, Canada & India, July 21st , 2021 – Consilium Software, a world-leading provider of enterprise software for unified communications…

Read more