Experience the Power of Amazon Connect with


Our Amazon Contact Center Experts and products bring in the right expertise, knowledge, and innovation in the contact center industry together to deliver world-class CX.

Consilium is AWS Consulting Partner for Amazon Connect

More than 25+ years of expertise across all major continents and industries

Skilled resources with expertise in AWS Associate Architecture and Amazon Connect

Additional UniCampaign™ Outbound List and Campaign Manager module

Multichannel, messaging, AI, analytics and Intelligent Automation

Consilium developed UniCampaign™ solution for Amazon Connect

Consilium Outbound Engagement for Amazon Connect lets you orchestrate campaigns and proactively engage with customers using voice, email and SMS channels.


List and Campaign Management

Campaign creation tool to schedule and automate campaign execution including scheduling, business rules, and the selection of contact channels

Omni-channel Engagement

Engage in 2-way conversations with customers using voice, email, and messaging channels

Contact Data and Segmentation

Advanced multi-level filtering for contact selection strategy and segmentation

Data Privacy and Compliance

UniCampaign™ features comprehensive outbound compliance to TCPA guidelines

Dashboard and Reporting

Monitor the execution of all campaigns in real-time dashboards and access real-time and historical reports using powerful reporting tool

Holiday and List Management

Users are provided with Holiday Management feature to disable Campaigns on holidays.

Contact Optimization

Powerful Contact Selection Strategy (CSS) leverage predictions like Best Time To Call (BTTC)

Proven Methodology to Migrate

Your Contact Centers to Amazon Connect


Consilium customers can experience

Increase in Digital Sales
0 %
ROI in <2 months
0 %
Increase in agent productivity
0 %

Industry Specific Solution
Made For You

Schedule A Consultation with our experts