Genesys Cloud CX™️ unifies customer and agent experiences across phone, email, chat, text and social channels. Genesys Cloud CX is transforming the contact center industry by delivering innovation to companies of all sizes, everywhere. Consilium products are listed on Genesys AppFoundry as Pure Cloud Embedded Framework and Premium applications that can be integrated with Genesys Cloud to provide complete integrated all-in-one contact center suite for enhancing digital intelligence and improving customer experience (CX). The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce.
Consilium Solutions and Services for Genesys Contact Centers
- More than 25 years of Contact Center industry experience
- Qualified resources with required training/Certifications
- Provide customers with best-in-class applications tightly integrated with Genesys contact centers.