Zoho and Consilium Partnership
Consilium UniAgent™ CRM Connector is now on Zoho Marketplace, enabling CTI integration between Zoho CRM and leading contact center platforms like Cisco, Genesys, and Amazon Connect. This integration enhances CX by bringing contact center features directly into Zoho CRM.
Consilium Advantages:
- Seamless Zoho CRM Integration – Single-screen interface for agents.
- Cloud-Ready Deployment – Hosted on AWS, Google Cloud, and Azure.
- Screen Pop & Click-to-Dial – Quick access to customer details & outbound calls.
- Omnichannel Engagement – Voice, chat, email, social—all in one place.
- Call Logging & Analytics – Automated call updates inside Zoho CRM.
- Enterprise-Grade Security – GDPR, ISO 27001 & ISO 9001 certified.
- Trusted by Top Industries – Banking, telecom, logistics & government.
Zoho Products with Consilium UniAgent Integration
- Zoho CRM Editions Supported – Works with Zoho One, Standard, Professional, Enterprise, CRM Plus & Ultimate.
- Zoho Marketplace – Available for instant deployment.
- Pre-Packaged Telephony Integrations – Cisco, Genesys, Amazon Connect, Webex CC & more.
