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  • What We Do
    • Intelligence Suite
    • Management Suite
    • Interaction Suite
    • Cloud Contact Center
    • UniCare Professional Services
    • Video Customer Experience & Intelligent Chatbot

    Interaction Suite

    Unify all your customer interactions to deliver personalized & contextual CX across voice and digital channels.

    - UniAgent™- Smart CRM- CTI Connectors
    - UniXpert™- CRM Connectors Gadgets
    - UniContext™- Contextual Management

    Cloud Contact Center

    Enhance digital intelligence with All-In-One AI Enabled Cloud Contact Center from Consilium.

    - ACD & SIP Logger
    - IVR
    - Outbound Contact Management

    Management Suite

    Consilium’s service automation & multi-vendor management platform help enterprises reduce complexity.

    - UniCampaign™- List & Campaign Management
    - UniCloud™- Provisioning & Automation Platform

    video customer experience & chatbot

    Design your customer journey with Next-Gen AI & Video enabled Customer Engagement Platform

    - UniVCX™- Video Customer Experience
    - UniCh.AI™- AI & Chatbots

    Intelligence Suite

    Improve decision making & quality management with AI-Powered Consilium Business Intelligent (BI) platform.

    - UniRSM™- Remote Silent Monitoring & Coaching
    - UniQM™ & UniSA™- Quality Mgt. & Speech Analytics
    - UniInsight™ & UniDashboard™- Advance Reporting & BI

    UniCare™ Professional Services

    With 20+ years of unmatched contact center domain knowledge, Consilium offers an array of solutions powering over 1 billion customer interactions.

    - Certified Webex CC Partner
    - AWS Consulting Partner
    - Cisco & Genesys contact center deployments

  • Solutions
    • By Contact Center
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    • By Industries
      • Banking & Finance
      • Government
      • HealthCare
      • Insurance
      • Airport
      • Telecom
      • Retail
      • BPO/Outsourcing

    By Contact Center

    Cisco
    Cisco SolutionPlus
    Cisco WebexCC
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    Genesys AppFoundry
    Amazon Connect

    By Industries

    Banking & Finance
    Governments
    Healthcare
    Insurance
    Airport
    Retail
    Telecom
    Energy & Utility
    BPO / Outsources

    By Use Cases

    Video kiosk Next gen Video Chat & co-browse
    Omni-channel & personalized CX
    AI & chatbot enabled customer engagement
    Better first call resolution & AHT
    Collection & Tele-marketing
    Smartcity solutions
  • Company

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  • Technology Partners
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  • Contact Us
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  • Video Customer Experience and Intelligent Chatbot
  • UniCare™ Professional Services

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Contact Us

  • sales-support@consiliuminc.com

  • Singapore

    Consilium Software Inc (Pte.) Ltd.
    Parent Company - Registered Address
    20 Malacca Street
    #04-00 Malacca Center
    SINGAPORE 048979

  • North America

    Consilium Software Canada INC.
    Suite 5001, 16 Harbour Street
    Toronto, Ontario
    CANADA M5J 2Z7

  • India

    Consilium Software Pvt. Ltd.
    L-96, 2nd Floor,
    Lajpat Nagar-II,
    New Delhi 110024, INDIA

  • Taiwan

    Consilium Software Inc (Pte.) Ltd.
    Taiwan Branch
    7th fl., No .32-1,
    Section 1, Fu Xing South Road, Chung Shan District, Taipei, ROC
    Taiwan 10492

  • Malaysia

    Consilium Software Inc. (Pte.) Ltd.
    Malaysia Branch203 Jalan Bukit Bintang
    #33-01 Menara Keck Seng
    Kuala Lumpur 55100, Malaysia

  • Thailand

    Consilium Software (Thailand) Co., Ltd.
    92/157 Moo 2
    T. Lak Hok A.Muang
    Pathomtanee 12000

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