Unified Communications, Campaign Management, Business Intelligence, Automation and Secure Integrations
Increase Revenue and Enhance Customer Engagement with Omnichannel Campaign management
• AI enabled to maximize impact for Voice, IVR and Bidirectional Campaigns
• Automation, Dynamic Batch Size
• Intelligent Throttling and List Scrubbing
Seamlessly Integrate 20+ CRMs into Your Communication Platform for Enhanced Engagement
• Unified Digital Channel Management
• Post-Interaction Analysis
• Live Interaction Tracking in CRM
Enhance team connectivity and performance with monitoring, transcripts, and coaching solutions.
• Enhanced Screen Monitoring with Dual screen support
• Real-Time Call Transcripts with AI Pro
• Continuous monitoring/coaching
• Barge & Intercept
Redefine Customer Support with Seamless Video Calls, Co-Browsing, and Document Sharing
• Co-Browsing
• Selective Screen Sharing
• PII Masking & AnnotationÂ
• Remote Control Access During Screen Sharing
Industry-Specific Solutions Tailored to Your Unique Needs
Consilium Compliance Certificates
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