Banking and Finance Customer Engagement Solutions AI-Driven Support | Video Banking | Campaign Management | Omnichannel Excellence
Transforming Financial Outreach with Intelligent Campaigns
- Automate reminders for bill payments, credit updates, and document submissions via voice, SMS, and email.
- Run personalized marketing campaigns to promote new banking services and offers.
- Ensure compliance with financial regulations like GDPR through secure, targeted outreach.
Transform Financial Interactions with Secure, Insightful, and Omni-Channel Customer Engagement
- Integrate CRM and CTI systems for real-time, context-rich customer insights.
- Engage customers effortlessly on their preferred channels—voice, chat, email, and apps.
- Safeguard interactions with industry-leading security and compliance measures
UniCh.AI : Intelligent AI for Banking Customer Assistance
- Provide 24/7 self-service for balance checks, bill payments, and transfers with AI chatbots.
- Enhance satisfaction with personalized interactions via sentiment analysis and AI insights.
- Improve efficiency by automating routine banking tasks and resolving queries in real time.
UniVCX: Transforming Banking with Interactive Next-Gen Video Solutions:
- Enable secure video calls for eKYC, account opening, and real-time document signing.
- Enhance experience with screen sharing and file transfers for smooth transactions.
- Ensure data security and regulatory compliance during interactive virtual meetings.
Consilium Customer Engagement Platform Compatible with All Contact Centers
Consilium solutions work with all kinds of contact centers in banking environments.
