About Us

For over Two Decades, Consilium Software has been at the forefront of customer engagement innovation, empowering businesses to build meaningful connections with their customers. From Singapore to Seattle, Toronto to Taipei, we have helped over 2,000+ organizations in 100+ countries transform their customer interactions across 5 billion+ engagements annually. Our solutions go beyond contact centers and provide tools to manage customer experiences seamlessly across industries such as healthcare, banking, retail, telecom, BPO and government.

More than 2,000 customers worldwide have relied on us for the comprehensive CX transformation

We are glad to be a part of countless success stories by providing best-in-class Consilium on-premise and Cloud solutions

Industry focus solutions

Consilium has 9 global offices with customers in 100+ countries and 2000+ global deployments across business verticals like banking, telecom, logistics & travel, healthcare, government, education, and retail.

What Differentiates Us

Adaptive & Efficient

Scalable, Agile, and Customizable Solutions: Built to adapt to your evolving needs and budget.

Comprehensive & Unified

Unified CX Ecosystem: From AI self-service to workforce management.

Seamless & Connected

Seamless Omni-Channel Experiences: Connect with customers wherever they are

Strong Alliances

Industry-leading partnerships for end-to-end solutions.

Passionate Team

Dedicated to your success: Our CX experts deliver results

Proven Leadership

20+ years of innovation: Transforming customer experiences.

consilium_advantage

Career with us

Consilium has 9 global offices with customers in 100+ countries and 2000+ global deployments across business verticals like banking, telecom, logistics & travel, healthcare, government, education, and retail.

Why choose us

interaction

Powering 5 Billion-Plus Interactions Each Year

digital-channel

Simplifying the Management of Voice, Video, and Digital Channels

chatbot

Creating Fluid Experiences With Artificial Intelligence (AI) and Chatbots

crm

Beyond omni-channel, our solutions integrate contact centers and CRMs

Latest news

  • All Post
  • Press Release
Load More

End of Content.

Employee Experience

Hear what our employees are saying about working with us

Madhuri Negi

It's a great experience for me to work with Consilium. I love to learn new things, which keeps me engaged and excited. I have freedom within my job and a management that appreciated the work.

Dennis Harfin

It's a lot more open here than a traditional organization is perceived to be, right from the leadership level. We are a very collaborative team with lot of experimentation with ideas and fun events.

Alex Tzang

I am really grateful to work at Consilium. I find it a place where I can grow together with the organization. It has helped me reach great heights by offering me new learning opportunities. I would say Consilium is a place to work where we can 'accomplish more together'.

Brij Raj Prasad

I started my career at Consilium Software in 2015 as Trainee. Working with cross team has provided ample opportunity to learn and grow professionally as well as personally. It is a pleasure to be a part of this wonderful organization.

Rajat Gandotra

My overall experience with the Consilium through the last 3+ years working here has been excellent. It's a great work environment , given many opportunities to grow and learn new things in this niche field of work and genuinely enjoy being there.

Jin Tiam Loh

I enjoy and look forward to showing up for work everyday because of my amazing team! Every day is a new opportunity for me to learn and grow in my professional life.

Melissa Chen

Consilium is indeed a great place to work at. Everyday spent here is full of learning opportunities. Many studies have confirmed that employees stay at companies where they are equally challenged, motivated, recognized and respected; I found all these elements at Consilium.

Peggy Ou Yang

Consilium is an awesome place to work. A high energy atmosphere, transparent culture, internal communication, leadership support coupled with loads of learning opportunities help the individual act as an entrepreneur in their own space.

Schedule A Consultation with our experts